La Mamounia’s age and family policy — children, pools and babysitting
La Mamounia is family-friendly: children of all ages are welcome when accompanied by an adult. Some areas have age limits — notably the indoor spa pool (18+, or 16 with an adult) — and the hotel offers supervised childcare and babysitting for an extra charge.
In this guide
Age policy in brief
La Mamounia is not an adults-only hotel. Children of any age may stay provided they are accompanied by an adult, and families routinely book rooms and suites together.
The primary guest checking in must be at least 18 years old — that is the hotel’s booking requirement and applies even for family reservations.
- Children of all ages welcome with an accompanying adult
- Primary guest at check-in must be 18 or older
- Some facilities (see spa/pool rules) have separate age limits
| Policy area | Rule |
|---|---|
| General stay | Children welcome with adult |
| Booking/check-in | Primary guest must be 18+ |
| Restaurant child discount | 50% for children 4–12 (per hotel info) |
Pools: which ones children can use
La Mamounia has both an outdoor pool and an indoor spa pool. The outdoor pool (Murano-glass tiled, heated to 28°C, 25 x 26 m) is open to all in-house guests and is the main family pool.
The indoor pool is part of Spa La Mamounia and has an age restriction: guests must be 18 or older, or 16 when accompanied by an adult. It is also reserved for resident (in-house) guests.
- Outdoor pool: open to all hotel guests; hours typically 8:00 a.m. until sunset (alternate listing 8:00–20:00 or 21:00 in summer).
- Outdoor pool size: 25 x 26 m; heated to about 28°C; finished in Murano glass.
- Indoor pool: spa facility; open from 9:00 a.m. with last entry around 8:00 p.m.; age 18+ or 16+ with adult; spa swimwear policy applies.
- Indoor pool access is limited to residents (day access availability varies and is not guaranteed).
| Pool | Who can use | Typical hours |
|---|---|---|
| Outdoor pool | All in-house guests (family-friendly) | 8:00 a.m. until sunset (subject to seasonal change) |
| Indoor spa pool | 18+ or 16 with adult; residents only | Opens 9:00 a.m.; last entry ~8:00 p.m. |
Babysitting and supervised childcare
La Mamounia advertises supervised childcare/activities (surcharge) and babysitting or childcare services (surcharge). These services can give parents time for spa treatments, restaurants or excursions.
The hotel does not publish full details of hours or prices for babysitting in public materials; you should request timing, adult-to-child ratios and costs at the time of booking or with concierge on arrival.
- Service types listed: supervised childcare/activities and private babysitting (both for a surcharge)
- Ask concierge for specifics: scheduling, ages accepted, staff qualification and cancellation terms
- Confirm whether babysitting can be arranged in-room, in-suite (including Suite (AL MAMOUN), Suite (PRESTIGE), Suite (BALDAQUIN), Suite (KOUTOUBIA) and other room types) or only in dedicated spaces
| What to confirm with the hotel | Why it matters |
|---|---|
| Service hours | To plan spa time or evening dining |
| Cost/surcharge | Prices are not published publicly |
| Staff qualifications/ratios | Safety and supervision level |
Dining with children
Children are welcome in La Mamounia’s restaurants; the hotel states a 50% discount for children aged 4–12 in its dining venues. Dress-code rules apply in bars/restaurants after 6:00 p.m., but children under 12 may wear shorts or bermudas.
If you plan to dine at Le Pavillon de la Piscine (poolside) or Le Menzeh par Pierre Hermé (afternoon tea) these are suitable for families by day; Le Marocain and some bars are evening venues where reservations and dress standards should be considered.
- Children 4–12: 50% discount in restaurants (per hotel info)
- Le Pavillon de la Piscine: breakfast, lunch and Sunday brunch — family-friendly poolside option
- Le Salon de Thé par Pierre Hermé and Le Menzeh par Pierre Hermé: daytime tea and pastry venues suitable for children
- Evening dress code: shorts not permitted in bars/restaurants after 6pm (exception for children under 12)
| Venue | Family suitability / notes |
|---|---|
| Le Pavillon de la Piscine | Poolside, daytime menus — family-friendly |
| Le Salon de Thé / Le Menzeh | Tea/pastry venues open daytime — good for children |
| Le Marocain / evening bars | Evening atmosphere; reservations recommended; check dress code |
Rooms, suites and family options
La Mamounia has a range of room types and suites; families often choose rooms with twin-bed configurations such as Classic Room (HIVERNAGE) or Deluxe Room (Koutoubia) with 2 Twin Beds, or suites where extra space is needed (for example Suite (AL MAMOUN), Suite (PRESTIGE), Suite (BALDAQUIN) or Suite (DUPLEX)).
When booking, confirm bed configuration, whether an extra bed or crib is available for your chosen room type, and whether any deposit or special conditions apply—for Signature Suites and Riads a deposit may be required.
- Room name examples: Classic Room (HIVERNAGE); Superior Room (HIVERNAGE); Deluxe Room (Koutoubia); Deluxe Room (Agdal); Deluxe Room (Park)
- Suites include: Suite (AL MAMOUN), Suite (PRESTIGE), Suite (BALDAQUIN), Suite (KOUTOUBIA), Suite (AGDAL), Suite (DUPLEX) and others
- Total inventory: the hotel lists 209 accommodations (each with minibar and in-room safe)
| Room type | Typical bed option (as listed) |
|---|---|
| Classic Room (HIVERNAGE) | 2 Twin Beds |
| Superior Room (HIVERNAGE) | 1 King Bed |
| Deluxe Room (Koutoubia) | 1 King Bed or 2 Twin Beds |
Practical tips for families
Check pool hours and indoor-pool age rules before planning spa time; the indoor pool is restricted to adults (18+, or 16 with adult). If you want to use the spa’s indoor pool, confirm ages allowed for accompanying teens.
Book babysitting, restaurant reservations (especially Le Marocain, which has limited seating), and any transfers in advance. Confirm child discounts for meals at time of booking and bring any required ID for the primary guest at check-in.
- Bring ID for the 18+ primary guest at check-in; hotel may refuse check-in without it
- Reserve Le Marocain early — seating is limited
- Confirm crib/extra-bed availability for specific room types when booking
- Ask concierge about supervised childcare schedules, babysitting costs and whether services occur in-room or in a supervised activity space
| Contact for practical requests | How they can help |
|---|---|
| Concierge / Front desk | Babysitting booking, restaurant reservations, transfers |
| Spa team | Confirm indoor pool age policy, book treatments, arrange family-friendly timings |
| Reservations (restaurants) | Reserve tables, check children's menus and discounts |
