What’s included at La Mamounia and what costs extra
La Mamounia’s room rate includes your room, in-room Wi‑Fi (wired and wireless), access to the gardens, outdoor pool (hours permitting), gym, and basic in-room amenities (minibar, in-room safe). Extra charges commonly apply for meals and drinks, spa treatments and hammam rituals, tennis/padel lessons, childcare/babysitting, certain signature experiences, transfers and some event or speciality-restaurant reservations.
In this guide
What’s included with your room
Standard inclusions across La Mamounia’s Rooms & Suites collection (209 accommodations) are in‑room wired and wireless internet, a minibar and an in‑room safe. Check-in is from 3:00 PM and check-out is until 12:00 noon.
Guests have access to the hotel’s gardens 24 hours a day, the outdoor swimming pool during published hours, and the fitness centre during its operating times. The primary guest checking in must be at least 18 years old and must present valid photo ID at arrival.
- Free Wi‑Fi in public areas; wired/wireless internet in rooms
- Minibar and in‑room safe in every room
- Access to gardens (open 24 hrs)
- Outdoor pool access (hours subject to change)
| Service | Typically included |
|---|---|
| Wi‑Fi (rooms & public areas) | Yes |
| Minibar & safe | Yes |
| Outdoor pool | Yes (during pool hours) |
Meals, restaurants and what costs extra
La Mamounia is not an all‑inclusive property: meals and drinks are charged separately unless you buy a rate that explicitly includes meals. The hotel operates six restaurants and four bars, including Le Marocain, L'Italien par Simone Zanoni, L'Asiatique par Jean‑Georges and Le Pavillon de la Piscine.
Some venues have set menus or minimums for signature experiences, and reservations are recommended. Children aged 4–12 receive a 50% discount in the hotel’s restaurants; children under 12 may wear shorts in restaurants without restriction.
- Le Marocain (Moroccan): dinner 7:00 PM–11:00 PM; seating limited to 50 — reservations recommended
- L'Italien par Simone Zanoni: lunch 12:30–3:00 PM, dinner 7:00–11:00 PM
- L'Asiatique par Jean‑Georges: lunch 12:30–3:00 PM, dinner 7:00–11:00 PM (some seasonal closures)
- Le Pavillon de la Piscine: breakfast 7:00–11:00 AM; lunch 12:30–3:00 PM; Sunday brunch 12:30–3:30 PM
| Venue | Typical service | Notes |
|---|---|---|
| Le Marocain | Dinner (7–11 PM) | Seating limited to 50 |
| Le Pavillon de la Piscine | Breakfast, lunch, Sunday brunch | Poolside buffet; brunch 12:30–3:30 PM |
| Le Salon de Thé / Le Menzeh (Pierre Hermé) | Pastries & tea | Afternoon tea hours vary; Menzeh 2–5 PM |
Spa, hammam and wellness — usually extra
Spa La Mamounia (about 2,500 m²) includes two traditional hammams plus a private hammam, a heated indoor pool, jacuzzi, 10 multi‑treatment cabins (including two duo rooms), a hair/barber and nail salon. The spa is open daily from 9:00 AM to 9:00 PM; treatments are charged separately.
Some signature treatments have published prices on the hotel site (for example, the '100 Years of La Mamounia' 90‑minute treatment is listed as a paid option). The indoor spa pool is reserved for resident guests and has an age restriction: minimum 18, or 16 when accompanied by an adult.
- Spa hours: 9:00 AM–9:00 PM
- Indoor pool (spa): resident guests only; age 18+ or 16+ with adult
- More than 80 treatments on the spa menu; most incur extra charges
| Facility | Included with room? |
|---|---|
| Access to spa building | No — treatments and some services charged |
| Indoor spa pool | Reserved for resident guests; use typically charged via treatments or access |
| Hammam treatments | Charged separately |
Pools, sports and lessons — what you pay for
The outdoor Murano‑glass pool (25 x 26 m, heated to 28°C) is available to guests during published hours (typically 8:00 AM until sunset, with some pages also listing 8:00 PM or 9:00 PM in summer). The pool bar and poolside dining are charged as consumed.
On‑site sports facilities include tennis and padel courts plus table tennis and a boules pitch. Court hire, ball boys, private lessons and padel/tennis coaching are services that are typically charged separately.
- Outdoor pool: open 8:00 AM–sunset (hours may change during Ramadan or seasonally)
- Tennis & padel courts: equipment, lessons and coaching for a fee
- Gym: open 7:00 AM–8:00 PM; personal training sessions are extra
| Activity | Usually included | Usually charged |
|---|---|---|
| Outdoor pool access | Yes (during hours) | Poolside food & drinks |
| Gym access | Yes (7 AM–8 PM) | Personal trainer sessions |
| Tennis/padel courts | No | Court hire, lessons |
Childcare, pets and special requests
La Mamounia is family‑friendly and welcomes children of all ages when accompanied by an adult. Supervised childcare and babysitting are available for a surcharge; these services must be arranged with the concierge and incur additional fees.
Small dogs under 8 kilos are permitted in guest rooms for an extra charge (policy states dogs must be kept on a lead in public areas). Dogs are allowed only on the Terrasse du Bar Italien (Bar Majorelle terrace) and at Le Pavillon de la Piscine among dining venues.
- Children: welcome throughout the hotel; some spa facilities have age limits
- Childcare/babysitting: available for a surcharge
- Pets: small dogs under 8 kg allowed in rooms for a fee; restricted to specific dining areas
| Service | Policy |
|---|---|
| Children in hotel | Welcome when accompanied by an adult |
| Babysitting / supervised activities | Available for surcharge |
| Pets | Small dogs under 8 kg allowed (restricted areas) |
Transfers, parking and payment details
La Mamounia offers private transfer services (Porsche Panamera, Range Rover, Jaguar Daimler) bookable via concierge; these are chargeable. The hotel accepts cash and major credit cards (Visa, MasterCard, American Express, Diners Club) but does not accept cheques.
Valet parking is listed as available on several third‑party sites, but there is at least one independent listing that contradicts this. If on‑site parking or self‑parking is essential, confirm directly with the hotel before arrival.
- Transfers: private transfer options via concierge (paid service)
- Payments: cash or major credit cards accepted; no cheques
- Parking: confirm with hotel — sources differ about on‑site parking availability
| Item | Notes |
|---|---|
| Private airport transfers | Available via concierge for a fee |
| Accepted payment methods | Cash and major credit cards; no cheques |
| Parking | Valet reported by some sites; confirm with hotel |
